Storage Maintenance

REGULAR MAINTENANCE PLAYS A CRUCIAL ROLE IN PROLONGING THE LIFESPAN OF STORAGE HARDWARE AND ENHANCING ITS OVERALL PERFORMANCE.

Outsourcing your storage hardware maintenance to serverapp® can provide various benefits, even after the end of OEM support. This allows your internal technical team to focus on your strategic IT projects, instead of initiating an immediate replacement program. With serverapp®, you can expect enterprise-grade 7/24/365 monitoring and maintenance service SLAs, while also saving between 40% to 70% on support costs without any reduction in quality.

By partnering with serverapp®, your business will benefit from:

Having a single point of contact for all your storage hardware support requirements, regardless of the vendor.
Serverapp® provides OEM-class support for all storage hardware, including legacy equipment declared EoSL, resulting in a significant reduction in support and maintenance costs.
You can also benefit from an improved ROI on storage hardware investments by extending their usable lifespans.
Moreover, serverapp® offers access to a multi-million dollar spare part inventory, guaranteeing access to the components you need, including obsolete technologies.
The value of these benefits will only continue to grow throughout the duration of your storage hardware maintenance contract with serverapp®.

Flexible service level agreements are available for comprehensive maintenance and support of storage hardware.

MINIMIZED ARRAY DOWNTIME

Serverapp® engineers employ continuous proactive monitoring and maintenance to identify and resolve storage problems before they become apparent to your team. Additionally, if a potential failure is detected, our network of support engineers across the globe is available to perform on-site repairs and hardware replacements promptly, often within four hours.

Moreover, our team takes proactive measures to optimize performance, enabling you to maximize the value of all your storage assets.

ENHANCED STORAGE HARDWARE RETURNS

Serverapp® offers post-warranty storage support and maintenance services for arrays from top vendors like Dell Technologies, NetApp, Hitachi Vantara, StorageTek, and more. By extending the usable lifespan of your hardware beyond the official EoSL, we can help your business maximize the overall return on your capital investment.

Our specialist support plans are designed to enable you to continue using post-warranty hardware for an additional three to five years, generating substantial cost savings that can be invested in other essential IT initiatives.

IMPROVED STORAGE EFFICIENCY

Serverapp® engineers conduct regular health checks to detect and resolve potential issues before they impact the performance of your storage infrastructure. Our OEM-certified engineers also perform maintenance and optimization tasks based on industry best practices, guaranteeing that your systems operate at optimal levels.

Additionally, we strive to exceed your performance expectations by enhancing the efficiency of your storage assets wherever possible, resulting in even greater benefits for your business.