About Us

SERVERAPP IS YOUR MULTI-VENDOR SUPPORT PARTNER

Our objective is to assist you in adapting to present circumstances and taking advantage of future prospects. We are revolutionizing the concept of uninterrupted multi-vendor support. Whether it's remote technical assistance, field engineering, data elimination, asset decommissioning, or any other service, our engineers provides our clients with the necessary data center support to navigate their digital transformation journeys.

What We Do

COMPREHENSIVE MAINTENANCE SERVICE

Serverapp® can provide its customers with:

Maintenance and complete storage support for various products like servers, tape libraries, and disk arrays.
Proactive monitoring services available 24 hours a day, 7 days a week, allowing our engineers to detect and solve potential issues before they become more severe.

Assistance over the phone and on-site by Level 3 engineers to customers.
A worldwide network of reliable Level 3 field engineers to deliver support, maintenance, and consultancy services to customers.

SUPERIOR SUPPORT OPTIONS

Serverapp® takes pride in offering maintenance and support programs that enhance efficiency and customer satisfaction by providing:

Industry leading call response times

Immediate access to OEM storage product specialists - All support calls are answered and resolved by Level 3 engineers who have received complete training.
Enhanced access to replacement spare parts - serverapp® keeps a vast inventory of approved spare parts at regional and near-site locations that can be delivered to client sites when needed.